📜 Terms & Conditions
NOVAeSHOPBD
Welcome to NOVAeSHOPBD. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully.
🛒 General Terms
- By using this website, you confirm that you are at least 18 years old or using it under supervision
- All products and services are subject to availability
- We reserve the right to update or modify these terms at any time without prior notice
📦 Product Information & Pricing
- We strive to ensure that all product details, images, and prices are accurate
- However, errors may occur — we reserve the right to correct any errors or cancel orders if necessary
- Product color and design may slightly vary due to lighting or display settings
💳 Orders & Payments
- Orders are confirmed only after successful payment or confirmation call
- We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity
- Advance payment may be required for selected products
🚚 Delivery Policy
- Delivery time may vary depending on location and product availability
- Same/next-day delivery is applicable for selected products only
- Customers must provide accurate delivery information
🔄 Cancellation, Return & Refund
- Customers can cancel orders before shipment
- Return and refund are subject to our Refund Policy
- NOVAeSHOPBD reserves the right to approve or reject return requests
🛡 Warranty & Service
- Warranty terms vary depending on product type and manufacturer
- Warranty service is provided through authorized service centers
- Physical damage or misuse is not covered under warranty
⚠️ User Responsibilities
By using our website, you agree:
- Not to misuse the website or engage in fraudulent activity
- Not to copy, reproduce, or exploit any content without permission
- To provide accurate and complete information during checkout
🔐 Intellectual Property
All content on this website — including logos, text, images, and designs — is the property of NOVA Electronics & Home Appliance Co. and is protected by copyright laws.
⚙️ Third-Party Services
Our website may include third-party tools or services. We are not responsible for the operation or policies of these external platforms.
⚖️ Limitation of Liability
NOVAeSHOPBD will not be liable for:
- Any indirect or incidental damages
- Delays caused by external factors (courier, natural events, etc.)
- Misuse of products by customers
🔄 Changes to Terms
We reserve the right to update or change these Terms & Conditions at any time. Continued use of the website means you accept those changes.
📞 Contact Us
For any questions or support:
📞 Phone: +8801958579810 (7 AM – 11 PM)
📧 Email: support@novaeshopbd.com
❤️ Our Commitment
At NOVAeSHOPBD, we are committed to providing trusted products, transparent policies, and a secure shopping experience for every customer.